Quotes By Dr.Q

• Do it Right the First Time but make sure you are doing the right thing....

• Why do we need Continuous Improvement?....The only reason is because Quality is a Dynamic Phenomenon....

• The highest price we pay for ignoring the importance of Quality is life itself.....

• Variation exist, so our biggest challenge is to understand it & its implication to Quality.....

• All our efforts towards solving an issue may be a total waste if variations were not understood first....

• Capturing data, compiling it, presenting it, analyzing it or even reporting it without Statistical Thinking is as good as not doing anything at all.....

• Preventive actions or measures will never be at your sight, if you are just sitting on Corrections.......

• Right from the time u wake up in the morning & until you go back to sleep again at night, do understand that you are filled with all kinds of variations that might effect the Quality you want.......If you understand them, u'll have the right approaches to handle them....

• Do not just focus on the output but do learn to create an outcome based output....Remember one output can create many outcomes....

• We have Quality problems because we have split personality......we are not the same person when we are in a place of worship & when we are out of that place.....Until such gap in behaviour is eliminated, Quality issues will always be a challenge to us.....

• Making mistakes is undoubtedly part of life, but please do reduce such occurrences by learning from other people's mistakes as well.....Life is too short to make all the mistakes ourselves.....

• Revenue - Cost = Profit....Do understand that the cost is not just the cost of operations or the real costs of doing business because it includes failure costs as well......

• Failure events will always generate many non-value added activities........These activities further creates costs which is known as the Hidden Costs of Quality......

• You can never achieve Quality in isolation.....total participation is a must.......

• Majority of Quality problems are due to system weaknesses.....So creating a system that works for you is a must & not create a system that you (& your Interested party) have to work for.....

• Always get feedback to understand about an outcome........Which means you must understand between passive & active feedback....
  

• A lot of Quality related issues can be under control if we have active & passive monitoring system.......

• Incidents or near misses are truely warning from God, ignore them it will certainly turn into an accident.....

• Accident doesn't kill a person, but Poor Quality certainly does.......
  

• A Quality Management System (QMS) auditor should only look for the weaknesses in a system but not the person.....

• When auditing a QMS issue, if you focus on the person first then you are actually failing right from the beginning.....

• "When organization's STATIC Systems live, SUSTAINABLE DESIRED OUTCOME (SDO) dies!!!

• “The Key to survival in this very fast changing world, is by understanding the holistic Dynamism of Quality in all aspects that touches our life, failing which leading directly to extinction”

• "Making mistakes can be a norm anywhere but NOT learning from them shouldn't be our culture"